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Chieko Minami
Chieko Minami
Verified email at kobe-u.ac.jp
Title
Cited by
Cited by
Year
The CRM process in retail and service sector firms in Japan: Loyalty development and financial return
C Minami, J Dawson
Journal of Retailing and Consumer Services 15 (5), 375-385, 2008
1322008
Social influence on innovation resistance in internet banking services
M Matsuo, C Minami, T Matsuyama
Journal of Retailing and Consumer Services 45, 42-51, 2018
712018
The effect of cross-channel integration on cost efficiency
T Tagashira, C Minami
Journal of Interactive Marketing 47 (1), 68-83, 2019
462019
A study of the authenticity of traditional cultural products: focus on Korean, Chinese, and Japanese consumers
S Lee, E Ko, H Chae, C Minami
Journal of Global Scholars of Marketing Science 27 (2), 93-110, 2017
182017
Coordination and organization design: Theory and micro-evidence
W Dessein, D Lo, C Minami
American Economic Journal: Microeconomics 14 (4), 804-843, 2022
172022
When the best packaging is no packaging
C Minami, D Pellegrini, M Itoh
International Commerce Review: ECR Journal 9 (1-2), 58, 2010
152010
Information transparency in SME network relationships: evidence from a Japanese hosiery firm
C Minami, K Nishioka, J Dawson
International Journal of Logistics Research and Applications 15 (6), 405-423, 2012
92012
Managing with style? Microevidence on the allocation of managerial attention
D Lo, F Brahm, W Dessein, C Minami
Management Science 68 (11), 8261-8285, 2022
72022
The effects of online and offline information sources on multiple store patronage
T Tagashira, C Minami
Australasian Marketing Journal 24 (2), 116-124, 2016
62016
The new role of call centres for manufacturers
C Minami
The Marketing Review 9 (2), 115-126, 2009
42009
New Roles of Inter-firm Relationships in Service Developments: The Case of the Japanese ICT Industry
K Nishioka, C Minami
Proceeding Acts, the 2009 Naples Forum on Services, 2009
32009
Cost Efficiency of Multiple Store Retailers: A Comparison of Purchasing and Store Operation Costs
T Tagashira, C Minami
Celebrating America’s Pastimes: Baseball, Hot Dogs, Apple Pie and Marketing …, 2016
22016
Special session: Marketing and consumer wellbeing in digital environment: An abstract
S Okazaki, K de Ruyter, P Mukherji, C Minami, K Nishioka, L Boyi
Marketing Opportunities and Challenges in a Changing Global Marketplace …, 2020
12020
Waiting for Checkout: Toward an Understanding of Customers’ Perceptions
F Morimura, K Nishioka, C Minami
Looking Forward, Looking Back: Drawing on the Past to Shape the Future of …, 2015
12015
An Empirical Study on the Relationship between Cross-Channel Integration and Offline Store Patronage Behavior: An Abstract
T Tagashira, C Minami
Marketing Opportunities and Challenges in a Changing Global Marketplace …, 2020
2020
Redefining Generational Cohorts Based on Touchpoint Exposure in Italy and Japan: An Abstract
M Ieva, C Minami, C Ziliani
Finding New Ways to Engage and Satisfy Global Customers: Proceedings of the …, 2019
2019
Special issue on evolution of marketing channels in Japan
C Minami
Journal of Marketing Channels 25 (4), 171-172, 2018
2018
Identifying generational differences in encountering retail touchpoints: an empirical analysis in Italy and Japan
M Ieva, C Minami, C Ziliani
Proceedings of the 51st Conference of the UK Academy of Marketing 2018 …, 2018
2018
ICT’s Integration Effects on the Relationship Benefits and Business Process in Industrial Markets
F Morimura, C Minami, K Nishioka
Celebrating America’s Pastimes: Baseball, Hot Dogs, Apple Pie and Marketing …, 2016
2016
WAITING IN CHECKOUT LINES: HOW SELF-CHECKOUT SYSTEMS AFFECT CUSTOMERS’PERCEPTIONS OF WAITING AND SATISFACTION
F Morimura, K Nishioka, C Minami
Global Marketing Conference, 2106-2116, 2014
2014
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