Alexander Rossmann
Alexander Rossmann
Professor of Digital Business, Reutlingen University
Verified email at - Homepage
Cited by
Cited by
An adoption framework for mobile augmented reality games: The case of Pokémon Go
PA Rauschnabel, A Rossmann, MC tom Dieck
Computers in human behavior 76, 276-286, 2017
Drivers of user engagement in eWoM communication
A Rossmann, KR Ranjan, P Sugathan
Journal of services marketing 30 (5), 541-553, 2016
Digital maturity: conceptualization and measurement model
A Rossmann
39th International Conference on Information Systems (ICIS 2018), San …, 2018
A narrative review and meta-analysis of service interaction quality: new research directions and implications
KR Ranjan, P Sugathan, A Rossmann
Journal of Services Marketing 29 (1), 3-14, 2015
The impact of IT governance on firm performance a literature review
S Vejseli, A Rossmann
21st Pacific-Asia Conference on Information Systems (PACIS 2017), Langkawi …, 2017
Toward a conceptualization of perceived complaint handling quality in social media and traditional service channels
P Sugathan, A Rossmann, KR Ranjan
European Journal of Marketing 52 (5/6), 973-1006, 2018
Toward a user acceptance model of autonomous driving
K Garidis, L Ulbricht, A Rossmann, M Schmäh
The impact of chatbots on customer service performance
A Rossmann, A Zimmermann, D Hertweck
Advances in the human side of service engineering: Proceedings of the AHFE …, 2020
Electronic word-of-mouth: a systematic literature analysis
M Schmäh, T Wilke, A Rossmann
Gesellschaft für Informatik, Bonn, 2017
Vertrauen in Kundenbeziehungen
A Rossmann
Springer-Verlag, 2010
The agile strategies in IT Governance: Towards a framework of agile IT Governance in the banking industry
S Vejseli, D Proba, A Rossmann, R Jung
Twenty-Sixth European Conference on Information Systems (ECIS 2018), 1-17, 2018
IT governance and its agile dimensions
S Vejseli, A Rossmann, T Connolly
A framework for cooperation behavior of start-ups: Developing a multi-item scale and its performance impacts
K Garidis, A Rossmann
Journal of Small Business and Enterprise Development 26 (6/7), 877-890, 2019
Smartwatches: accessory or tool? The driving force of visibility and usefulness
N Krey, P Rauschnabel, S Chuah, B Nguyen, D Hein, A Rossmann, ...
Gesellschaft für Informatik eV, 2016
Enterprise social networks: status quo of current research and future research directions
G Stei, S Sprenger, A Rossmann
Business Information Systems: 19th International Conference, BIS 2016 …, 2016
Usage of social media systems in customer service strategies
A Rossmann, T Wilke, G Stei
Agility matters! Agile mechanisms in IT governance and their impact on firm performance
S Vejseli, A Rossmann, T Connolly
Proceedings of the 53rd Hawaii International Conference on System Sciences, 2020
Enterprise social networks
A Rossmann, G Stei, M Besch
Springer Fachmedien, Wiesbaden, 2016
Social Commerce–Der Einfluss interaktiver Online-Medien auf das Kaufverhalten der Kunden
A Rossmann, R Sonntag
Dialogmarketing Perspektiven 2012/2013: Tagungsband 7. wissenschaftlicher …, 2013
The concept of agility in IT governance and its impact on firm performance
S Vejseli, A Rossmann, K Garidis
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