| “Do we believe in TripAdvisor?” Examining credibility perceptions and online travelers’ attitude toward using user-generated content JK Ayeh, N Au, R Law Journal of Travel Research 52 (4), 437-452, 2013 | 1122 | 2013 |
| Predicting the intention to use consumer-generated media for travel planning JK Ayeh, N Au, R Law Tourism management 35, 132-143, 2013 | 762 | 2013 |
| Extending the understanding of end user information systems satisfaction formation: An equitable needs fulfillment model approach N Au, EWT Ngai, TCE Cheng MIS quarterly, 43-66, 2008 | 545 | 2008 |
| A neural network model to forecast Japanese demand for travel to Hong Kong R Law, N Au Tourism Management 20 (1), 89-97, 1999 | 521 | 1999 |
| Exploring customer experiences with robotics in hospitality VWS Tung, N Au International Journal of Contemporary Hospitality Management 30 (7), 2680-2697, 2018 | 410 | 2018 |
| A critical review of end-user information system satisfaction research and a new research framework N Au, EWT Ngai, TCE Cheng Omega 30 (6), 451-478, 2002 | 371 | 2002 |
| Categorical classification of tourism dining N Au, R Law Annals of Tourism Research 29 (3), 819-833, 2002 | 311 | 2002 |
| OpinionSeer: interactive visualization of hotel customer feedback Y Wu, F Wei, S Liu, N Au, W Cui, H Zhou, H Qu IEEE transactions on visualization and computer graphics 16 (6), 1109-1118, 2010 | 252 | 2010 |
| Relationship modeling in tourism shopping: a decision rules induction approach R Law, N Au Tourism Management 21 (3), 241-249, 2000 | 245 | 2000 |
| Perceptions and strategies of hospitality and tourism practitioners on social media: An exploratory study JK Ayeh, D Leung, N Au, R Law Information and communication technologies in tourism 2012, 1-12, 2012 | 160 | 2012 |
| Progress and Development of Information Technology in the Hospitality Industry: Evidence from Cornell Hospitality Quarterly R Law, D Leung, N Au, HA Lee Cornell Hospitality Quarterly 54 (1), 10-24, 2013 | 156 | 2013 |
| Online complaining behavior in mainland China hotels: The perception of Chinese and non-Chinese customers N Au, D Buhalis, R Law International Journal of Hospitality & Tourism Administration 15 (3), 248-274, 2014 | 122 | 2014 |
| Complaints on the online environment—the case of Hong Kong hotels N Au, D Buhalis, R Law Information and communication technologies in tourism 2009, 73-85, 2009 | 94 | 2009 |
| Investigating cross-national heterogeneity in the adoption of online hotel reviews JK Ayeh, N Au, R Law International Journal of Hospitality Management 55, 142-153, 2016 | 93 | 2016 |
| The impact of culture on eComplaints: Evidence from Chinese consumers in hospitality organisations N Au, R Law, D Buhalis Information and communication technologies in tourism 2010, 285-296, 2010 | 87 | 2010 |
| Comparing Chinese and American attitudes towards complaining EH Ekiz, N Au International Journal of Contemporary Hospitality Management 23 (3), 327-343, 2011 | 86 | 2011 |
| The application of rough sets to sightseeing expenditures N Au, R Law Journal of Travel Research 39 (1), 70-77, 2000 | 70 | 2000 |
| Towards an understanding of online travellers’ acceptance of consumer-generated media for travel planning: Integrating technology acceptance and source credibility factors JK Ayeh, N Au, R Law Information and Communication Technologies in Tourism 2013: Proceedings of …, 2013 | 55 | 2013 |
| Examination of the adoption of augmented reality: a VAM approach CKH Lau, CFR Chui, N Au Asia Pacific Journal of Tourism Research 24 (10), 1005-1020, 2019 | 52 | 2019 |
| Profit Measurement of menu items: In Hong Kong's chinese restaurants W Chan, N Au Cornell Hotel and Restaurant Administration Quarterly 39 (2), 70-75, 1998 | 42 | 1998 |
